FAQ'S
1. Is cannabis legal to purchase from your store?
Yes, we strictly abide by the legally allowed THC dosages outlined by South African legislation. However, Cannabis laws vary depending on your location. By purchasing from our website, you confirm that you are of legal age and that cannabis products are legal in your area. Please consume responsibly and always follow local laws and regulations.
2. How old do I need to be to order?
You must be 18+ or 21+ depending on your local laws and regulations. We reserve the right to request proof of age before processing any order.
3. What products do you sell?
We stock a wide variety of cannabis-related products including:
THC infused edibles
Premium cannabis flower
Pre-rolled cannabis cigarettes
Smoking accessories
Grinders, rolling papers, trays, and peripherals
4. Are your edibles lab tested?
Yes. Our THC infused edibles are sourced from trusted producers and are quality checked for consistency, potency, and safety wherever applicable.
5. How long do THC edibles take to kick in?
Edibles can take anywhere between 30 minutes to 2 hours to take effect, depending on your metabolism, tolerance, and whether you’ve eaten beforehand. Please start with a low dose and wait before consuming more.
6. How should I store my cannabis products?
Store all cannabis products in a cool, dry place away from direct sunlight and out of reach of children and pets.
7. Do you offer delivery?
Yes, we offer discreet and secure delivery services. Delivery times and availability may vary depending on your location.
8. Is the packaging discreet?
Absolutely. All orders are packaged discreetly with no obvious branding or product descriptions visible on the outside.
9. Can I track my order?
Yes. Once your order has been processed and shipped, you will receive tracking information via email or SMS where available.
10. What payment methods do you accept?
We accept a variety of secure payment methods. Available options will be displayed during checkout.
11. Can I return or exchange products?
Due to the nature of cannabis products, we generally do not accept returns or exchanges on opened items. If there is an issue with your order, please contact our support team and we’ll do our best to assist you.
12. What if I’m new to cannabis?
No problem. We recommend starting with low doses, especially with edibles, and consuming responsibly. If you need help choosing products, our team is happy to guide you.
13. Do you sell CBD products?
Depending on stock availability, we may offer CBD products alongside THC products. Check our store categories for the latest products.
14. How strong are your cannabis products?
Potency varies by product and strain. Detailed information including THC content, strain type, and dosage is provided on each product page whenever available.
15. Is my personal information kept private?
Yes. We value your privacy and use secure systems to protect your personal and payment information.
16. How can I contact customer support?
You can reach our support team through the Contact Us page, email, or social media channels during business hours.
Quick Disclaimer
Cannabis products are intended for responsible adult use only. Do not drive or operate machinery while under the influence of THC. Keep away from children and pets. Consult a healthcare professional before use if you are pregnant, nursing, or have any medical conditions.